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Laurent_RICHARD's avatar
Laurent_RICHARD
Copper Contributor
Mar 17, 2024

Impossible to send from android smartphone with exchange 2019

Hello,
I need your help, when I configure smartphone (samsung), I receive emails but impossible to send emails. I get a message: "Unable to send message".

I've recreated the ActiveSync folders in IIS but that hasn't changed anything.

Do you have a solution?

 

Version : Exchange 2019 cu14

    • Laurent_RICHARD's avatar
      Laurent_RICHARD
      Copper Contributor

      TAE_YOUN_ANN 

      I use the Samsung Email application because with the Outlook application on Android, I get error messages when synchronizing the inbox.
      Message: Synchronization with your Outlook failed for x items

      • TAE_YOUN_ANN's avatar
        TAE_YOUN_ANN
        MVP

        Laurent_RICHARD 

        Ensure that the email app or any Exchange-related apps used on your Android device are up to date. Sometimes, outdated app versions can cause compatibility issues, so updating to the latest version is recommended.

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