Forum Discussion
Solved
Shared Mailbox can have a password and login enabled without license
I'm very much aware of the license requirements for Shared Mailboxes in Exchange Online and for all Shared Mailboxes we always give licensed users access to them. If we need to login to the actual sh...
This "feature" has been around for years, but despite probing Microsoft numerous times about it, we haven't received a clear answer. Until we do so, assume that it's unsupported, and that it breaks the license agreement.
Applications should still be able to access the mailbox via delegate/impersonation permissions.
You can actually access a shared mailbox without any workaround or license assignment etc.
Just delegate a licensed user with full access to that shared mailbox, configure the shared mailbox to an Outlook or mobile device and authenticate with the credentials of the licensed delegated user.
In my humble opinion, in that way you don't break any license agreement as the user that represents the shared mailbox stays in AD disabled and the user who accesses the mailbox is licensed and delegated.
Kind regards
Spikar
Just delegate a licensed user with full access to that shared mailbox, configure the shared mailbox to an Outlook or mobile device and authenticate with the credentials of the licensed delegated user.
In my humble opinion, in that way you don't break any license agreement as the user that represents the shared mailbox stays in AD disabled and the user who accesses the mailbox is licensed and delegated.
Kind regards
Spikar
This doesn't work for me. My iPhone sees my account on the phone already using "identical credentials."
- Nino_Bilic
Microsoft
Yeah this will not work; the real solution for this is coming, though, but it will be in Outlook Mobile:
- I have to correct me, that way of accessing a shared mailbox is not anymore possible.
