Forum Discussion
AlexanderH90
Sep 18, 2024Copper Contributor
Unable to open PDF attachments from shared mailbox with OWA
Hi, we are using Exchange 2019 (Build 15.02.1544.011) and are experiencing an issue with Outlook Web Access (OWA) where PDF files cannot be previewed or downloaded. This problem only occurs when open...
AdamWillett1
Feb 25, 2025Copper Contributor
I'm experiencing this issue as well (unable to open/review PDF files in a shared inbox) but it opens if you move the email into the user inbox. Is there a fix for this?