Forum Discussion
AlexanderH90
Sep 18, 2024Copper Contributor
Unable to open PDF attachments from shared mailbox with OWA
Hi, we are using Exchange 2019 (Build 15.02.1544.011) and are experiencing an issue with Outlook Web Access (OWA) where PDF files cannot be previewed or downloaded. This problem only occurs when open...
Ilya
Feb 27, 2025Copper Contributor
Update:
It is a known issue and Microsoft is working on the fix.
If you have access to Microsoft 365 admin centre, you can see the progress and the status of the issue in the Service Health. Issue ID is EX1015106
https://admin.microsoft.com/Adminportal/Home/servicehealth/:/alerts/EX1015106