Forum Discussion
Problems logging in to Microsoft non-profit
Hello everyone, I have signed up our non-profit organization for Microsoft Non-Profit and it was approved. In the approval-mail I was instructed to go to the "non-profit hub" to sign in and select...
Margaret_Farmer
Microsoft
MicrosoftThank you for reaching out, and congratulations on your approval into the program! I'm sorry to hear you're having trouble signing into your account, but I’m here to assist you.
Have you created a support ticket? If not, you can do so without signing in by visiting https://nonprofit.microsoft.com/en-us/contactus. Here's how:
- Type a brief description of your issue in the "How can we help?" bar.
- Click the "Get Help" button to see potential solutions.
- If the suggestions don't resolve your issue, scroll down to fill out your information and create a support ticket.
Once submitted, a nonprofit support specialist will be assigned to your case to help resolve the issue.
I hope this guidance is helpful! If you have any more questions or need further assistance, please don’t hesitate to reply.
This is proving impossible to get to the contact section as it keeps showing a security issue and the https is now red and crossed out - tried different browsers and networks so clearly a Microsoft issue- is their a direct telephone number or email to the Nonprofit team
- Margaret_Farmer
I have sent you a private message to get an update on the status since reporting the issue.
- Margaret_Farmer
I wanted to inform you that the issue has been reported and is currently being worked on by the appropriate team. We apologize for the inconvenience that this has caused.
I am experiencing the same issue...a certificate error followed by a spinning circle.
I can't believe a company the size of Microsoft can let one of their certificates expire!
- Margaret_Farmer
Hello CRC
I wanted to check in and see if you are still having this issue related to logging into the portal. I want to see if I can help you create a support ticket.
