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Diaaalaa's avatar
Diaaalaa
Copper Contributor
Oct 21, 2019
Solved

Issue with Vision AI Developer Kit

Hello, 

I'm facing trouble with my Vision AI Developer Kit, I'm stuck at this point for hours, how long does it usually take? any solutions?

Thanks in advance.

  • Diaaalaa 

     

    Thanks for the update. If the web pages doesn't open at all it typically indicates that the devices are not in the same network after all. Do you happen to have physical cable attached to your laptop? If yes, you'll need to disconnect and only use WiFi. I have seen that in those cases it still defaults to physical connection. The easiest way to get a picture out from the device is to use HDMI display. Do you have a chance to do that? It needs to be native HDMI, most adapters don't work.

     

    Can you do "adb shell docker ps" with ADB and confirm that all four default modules are running? edgeAgent, edgeHub, AIVisionDevKitGetStartedModule and WebStreamModule

  • Diaaalaa it should take a couple of minutes max, not hours.

     

    Are you taking the camera into use for the first time, resetting it or re-configuring WiFi?

     

    There is a known issue where the WiFi reconfiguration doesn't work reliably.

     

    Do you have platform tools installed? Please check with adb shell ping www.bing.com that you camera is still connected to internet. Also, what color the leds are in the camera and are they blinking?

    • Diaaalaa's avatar
      Diaaalaa
      Copper Contributor

      Jussi Niemela 
      UPDATE

      It's finally set now, I disconnected from the camera and connected to the same wifi my camera is connected to, but the live stream won't work.

      • Jussi Niemela's avatar
        Jussi Niemela
        Icon for Microsoft rankMicrosoft

        Diaaalaa 

         

        Thanks for the update. If the web pages doesn't open at all it typically indicates that the devices are not in the same network after all. Do you happen to have physical cable attached to your laptop? If yes, you'll need to disconnect and only use WiFi. I have seen that in those cases it still defaults to physical connection. The easiest way to get a picture out from the device is to use HDMI display. Do you have a chance to do that? It needs to be native HDMI, most adapters don't work.

         

        Can you do "adb shell docker ps" with ADB and confirm that all four default modules are running? edgeAgent, edgeHub, AIVisionDevKitGetStartedModule and WebStreamModule

    • Diaaalaa's avatar
      Diaaalaa
      Copper Contributor

      Jussi Niemela Thank you for your response.
      It was the first time. I've tried connecting it once again to Azure as an IoT device, it said that my camera was already set up, so I tired resetting it.
      Now once again it is downloading Azure IoT Edge runtime, for almost an hour now.
      I have the platform tool installed.
      Currently the LEDs are blinking in amber.
      Does my internet connection has to be up to a certain limit? It's almost 13Mbps download speed.
      What can I do?

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