Forum Discussion
Can't login using MFA after my phone got reset
Hi, I recently performed a factory reset on my phone and missed the fact that I only used Authenticator for MFA for one of my Microsoft Accounts, Accordind to the documentation the only way to solv...
Hi Hedi_Naili ,
I know that feeling, but since it's an MS account, only they can recover it.
Keep annoying them, ask daily for updates and send as much information as possible (fe. screenshots etc.)
Otherwise you have no chance of getting your account back.
Best regards,
Schnittlauch
"First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch
My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂
I know that feeling, but since it's an MS account, only they can recover it.
Keep annoying them, ask daily for updates and send as much information as possible (fe. screenshots etc.)
Otherwise you have no chance of getting your account back.
Best regards,
Schnittlauch
"First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch
My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂
