Forum Discussion
Hedi_Naili
May 12, 2021Copper Contributor
Can't login using MFA after my phone got reset
Hi, I recently performed a factory reset on my phone and missed the fact that I only used Authenticator for MFA for one of my Microsoft Accounts, Accordind to the documentation the only way to solv...
Kidd_Ip
Apr 15, 2024MVP
Seems the only way is to contact Microsoft support unless you did a backup for your Authenticator