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JohnCitizen
Copper Contributor
Jan 13, 2025

Microsoft Authenticator Passkeys for Entra ID on unmanaged devices

Hello, has anyone successfully registered passkeys on an unmanaged phone in an organisation with device compliance policies?

Use case is to provide a phishing-resistant MFA option via Authenticator app for logging into apps on their desktop. Users already have authenticator app on their phone and do number matching MFA.

https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-register-passkey-authenticator?tabs=iOS

When I select "Create a passkey" - I need to log into my account. However I'm blocked from successful authentication because I have conditional access policies to require compliant devices. As my mobile phone is not enrolled into Intune, I never get to the step where the passkey is created and registered.

Based on the constraints - it seems like passkeys cannot be used for unmanaged/BYOD devices for organisations that have device compliance policies. It can only be used for users who have enrolled their mobile phone.

Looking to see if anyone has tips or different experience using passkeys on unmanaged mobile phones to log into Entra?

 

 

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