Forum Discussion
Add EXTERNAL Teams account details to a contact in the GAL
We collaborate a lot with another company who have their own tenant. When we want to message an “external” user in Teams we have not messaged before, we must first search and type in the full email a...
Try below to improve your expereince:
- Add External Users to Azure AD: Ensure that the external users are added to your Azure AD as guest users. This way, they will appear in the search results when users look for them in Teams.
- Update Contact Information: You can manually update the contact information in Azure AD to include the Teams attributes (like Teams phone number) for these external users. This can help users identify the correct contact more easily.
- Use PowerShell Scripts: You can use PowerShell scripts to automate the process of adding external users to Azure AD and updating their contact information. This can help streamline the process and ensure consistency.
- Educate Users: Provide guidance to your users on how to differentiate between internal and external contacts in Teams. You can create documentation or training sessions to help them understand the differences.
