Forum Discussion
MarPas
Nov 13, 2024Brass Contributor
Cannot reset password for user converted from Active Directory synched to cloud only
Hi everyone,
Checking the audit logs of few involved users we notices the same error:
Synchronization Engine returned an error hr=80230405
message=The operation failed because the object cannot be found
OnPremisesAgent: AADConnect
This error sounds strange to us since we are talking about Cloud-Only resources with no entry in the AD-DS system.
Thanks.
The MS support say there will be an update for SSPR to support the user converted from sync to cloud. The update patch will be rolled out globally in 3 weeks after some testing. In the meantime, you can reset your password in M365 Admin Center if needed.
- andersidahl535Copper Contributor
Any updates to this issue or where it can be tracked?
- MarPasBrass Contributor
The MS support say there will be an update for SSPR to support the user converted from sync to cloud. The update patch will be rolled out globally in 3 weeks after some testing. In the meantime, you can reset your password in M365 Admin Center if needed.
- db_ncmitsCopper Contributor
Do you know when the update will get rolled out?
- GuillaumeGCopper Contributor
Thanks for the information. Let's wait for 3 weeks then.
- GuillaumeGCopper Contributor
I have the same problem(with users that used to be on the Active Directory and are not anymore. Thus they are cloud only now).
Unfortunatly Kidd_Ip the 2 links explains SSPR with users that are synchronized with an AD and not cloud only.Any other idea ?
- kavanackerCopper Contributor
Same issue here. Started last week.