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MarPas
Brass Contributor
Nov 13, 2024
Solved

Cannot reset password for user converted from Active Directory synched to cloud only

Hi everyone,
Checking the audit logs of few involved users we notices the same error: 
Synchronization Engine returned an error hr=80230405
message=The operation failed because the object cannot be found
OnPremisesAgent: AADConnect


This error sounds strange to us since we are talking about Cloud-Only resources with no entry in the AD-DS system.


Thanks.

  • The MS support say there will be an update for SSPR to support the user converted from sync to cloud. The update patch will be rolled out globally in 3 weeks after some testing. In the meantime, you can reset your password in M365 Admin Center if needed.

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