Forum Discussion
Abdul Qaderi
Jan 12, 2018Copper Contributor
Email bounces back. He is unable to receive my calendar invites in outlook.
Here is the error code that I got from the exchange online,
Reason: [{LED=554 5.2.0 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Move/Copy messages failed. 16.55847:A5000000, 17.43559:00000000AD010000000000000000000000000000, 20.52176:140F97810500101068010000, 20.50032:140F978175
- Crimson CastellonCopper Contributor
Is the mailbox on litigation hold? Also, try to clean both the 1st level and 2nd level Recycle Bins.
Looks like the recipient mailbox has reached its quota?
- Abdul QaderiCopper ContributorThe quota is fine I just checked the mailbox properties on O365.