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rodoj's avatar
rodoj
Copper Contributor
Jul 17, 2024

Issue with retention policy with adaptive scope

Dear community, We created an adaptive scope and a retention policy about two weeks ago. If I check the scope details on the Purview portal, the adaptive scope shows 9602 users, but the policy shows...
microsoft purview
Retention Policy
rodoj's avatar
rodoj
Copper Contributor
Jul 19, 2024
Thanks, but actually the adaptive scope is okay. I could export the members and check them with PowerShell. The problem is that we have 9600 users in the scope and 9150 in the policy and we cannot export the users from the policy.
KingsleyU's avatar
KingsleyU
Brass Contributor
Jul 19, 2024

rodoj 

 

I would recommend you filter out the objects that are not covered by the policy as they might not be applicable such as service accounts. Moreover,

 

  1. How are you determining the number of user objects in your environment?
  2. Is it a hybrid environment?

 

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