Forum Discussion
lukemiller101001
Jul 07, 2023Copper Contributor
Online Archive Not Working for One User
Hi, I am experiencing an issue with the online archive for one of my users. The online archive has been working correctly for this user for years, but it has not archived any emails for the past six...
lukemiller101001
Aug 04, 2023Copper Contributor
I just found an inconsistency I apparently glosed over earlier. (I obviously changed all the values, but this it what it looks like)
Get-Mailbox email address removed for privacy reasons | Format-List Name,*Archive*
Name : FirstName LastName
ArchiveDatabase : EURPR09BG750-db100
ArchiveDatabaseGuid : 12ab3456-7890-1c2d-e34f-g5h67i89jk0l
ArchiveGuid : 12ab3456-c7d8-9012-e3fg-456h78901i2j
ArchiveName : {In-Place Archive - FirstName LastName}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : Active
ArchiveState : Local
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase : EURPR09BG750-db100
DisabledArchiveGuid : 123c3193-1234-4055-a9aa-123e28557a0f
ArchiveRelease :
The User has both an ArchiveDatabase Entry and a Disabled ArchiveDatabase whilste the Archive Status is Active
It should either look like this after beeing disabled:
Name : FirstName LastName
ArchiveDatabase :
ArchiveDatabaseGuid : 00000000-0000-0000-0000-000000000000
ArchiveGuid : 00000000-0000-0000-0000-000000000000
ArchiveName : {}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : None
ArchiveState : None
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase : EURPR06DG400-db100
DisabledArchiveGuid : 123c3193-1234-4055-a9aa-123e28557a0f
ArchiveRelease :
Or like this after being enabled again:
Name : FirstName LastName
ArchiveDatabase : EURPR09BG750-db100
ArchiveDatabaseGuid : 12ab3456-7890-1c2d-e34f-g5h67i89jk0l
ArchiveGuid : 12ab3456-c7d8-9012-e3fg-456h78901i2j
ArchiveName : {In-Situ-Archiv – FirstName LastName}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : Active
ArchiveState : Local
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase :
DisabledArchiveGuid : 00000000-0000-0000-0000-000000000000
ArchiveRelease :
Seems to me that might be the issue!
(I did the test of deactivating and reactivating the Archive with my mailbox because I didnt want to risk loosing any data that might be stored in either of the 2 Archives that the User seems to have for no apparent reason. interestingly doing so changed the Name of my Archive from "In-Place Archive - FirstName LastName" to "In-Situ-Archiv – FirstName LastName")
Get-Mailbox email address removed for privacy reasons | Format-List Name,*Archive*
Name : FirstName LastName
ArchiveDatabase : EURPR09BG750-db100
ArchiveDatabaseGuid : 12ab3456-7890-1c2d-e34f-g5h67i89jk0l
ArchiveGuid : 12ab3456-c7d8-9012-e3fg-456h78901i2j
ArchiveName : {In-Place Archive - FirstName LastName}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : Active
ArchiveState : Local
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase : EURPR09BG750-db100
DisabledArchiveGuid : 123c3193-1234-4055-a9aa-123e28557a0f
ArchiveRelease :
The User has both an ArchiveDatabase Entry and a Disabled ArchiveDatabase whilste the Archive Status is Active
It should either look like this after beeing disabled:
Name : FirstName LastName
ArchiveDatabase :
ArchiveDatabaseGuid : 00000000-0000-0000-0000-000000000000
ArchiveGuid : 00000000-0000-0000-0000-000000000000
ArchiveName : {}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : None
ArchiveState : None
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase : EURPR06DG400-db100
DisabledArchiveGuid : 123c3193-1234-4055-a9aa-123e28557a0f
ArchiveRelease :
Or like this after being enabled again:
Name : FirstName LastName
ArchiveDatabase : EURPR09BG750-db100
ArchiveDatabaseGuid : 12ab3456-7890-1c2d-e34f-g5h67i89jk0l
ArchiveGuid : 12ab3456-c7d8-9012-e3fg-456h78901i2j
ArchiveName : {In-Situ-Archiv – FirstName LastName}
JournalArchiveAddress :
ArchiveQuota : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota : 90 GB (96,636,764,160 bytes)
ArchiveDomain :
ArchiveStatus : Active
ArchiveState : Local
AutoExpandingArchiveEnabled : False
DisabledArchiveDatabase :
DisabledArchiveGuid : 00000000-0000-0000-0000-000000000000
ArchiveRelease :
Seems to me that might be the issue!
(I did the test of deactivating and reactivating the Archive with my mailbox because I didnt want to risk loosing any data that might be stored in either of the 2 Archives that the User seems to have for no apparent reason. interestingly doing so changed the Name of my Archive from "In-Place Archive - FirstName LastName" to "In-Situ-Archiv – FirstName LastName")
- Albaraa_AlthagafiDec 04, 2023Copper Contributor
Where you able to solve the issue, I am having exactly the same case with one user only lukemiller101001 ?
- MtemaBApr 15, 2024Copper Contributor
Albaraa_Althagafi am having the same issue i would also like to know if you came up with a solution