Why Microsoft 365 Copilot Works for Some and Not for Others

Some people get great results from AI tools like Microsoft 365 Copilot. Others struggle to make Copilot useful. As an article by a Microsoft product manager points out, the reason might be the way we use Copilot. If you don’t give Copilot the right data to work with and don’t ask the right questions through well-structured prompts, there’s no prospect of good answers.

https://office365itpros.com/2025/02/20/make-copilot-useful/