Forum Discussion
james3149
Sep 05, 2024Copper Contributor
Some users repeatedly prompted for MFA
All our devices are Intune joined. MFA turned on with a conditional access policy: Grant Access to: Require multifactor authentication; Session only configured Sign in frequency: x days. When m...
james3149
Sep 12, 2024Copper Contributor
It is not an user related issue. I have one affected user work on to a different computer. The user was only asked for MFA on the first day. The frequency settings worked for the user on a different computer.
I focus on the device investigation, and noticed majority affected users were working on Device Compliance "Error" computer.
Some of them may also have Antivirus error.
However, even I run sync, turn on and off firewall to force the device resync for the new changes, even successfully turned error to green compliant, the user still have to MFA every time opens SharePoint.
Hope someone can help on the issue.