Forum Discussion
Bijanya
May 24, 2022Copper Contributor
Apps are not installing at the time of enrollment
Hi People, I am new in enrollment of the android devices. I have a few devices which I need to enroll as Corporate-owned, fully managed user device. In order to do so, I completed the steps b...
RacerRocky
Jan 23, 2023Copper Contributor
This issue started with us last week Case #: 34751619 Until MS can get it fixed my workaround has been to reboot the phone, The home screen comes up, open google play and you can see all the apps trying to download. Tap an app and you can install it from there one at a time. It takes forever but at least I can get our users going.
- kelk10Jan 23, 2023Copper Contributor
RacerRocky I wouldn't reboot the phone. MS documentation specifically says not to, and I have confirmed that some policies don't work when you do this.
Important
It's important that device users do not restart devices until enrollment is complete. If device users setting up fully managed devices or corporate-owned devices with a work profile restart their devices in the middle of enrollment, their devices may not be able to register with Microsoft Intune. Devices that restarted may appear to be enrolled but they won't be protected by your Intune policies.
- RacerRockyJan 23, 2023Copper ContributorAh got it, Thank you!!
- Abcolg8Jan 23, 2023Copper Contributor
RacerRocky I can confirm this as well . I rebooted a device during the process and yes it did actually get to the home screen and apps were installing but then the device sent a warning that it will automatically reset as the the device was intended to be used as a fully managed device by my organisation