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Autopilot Error (0x81036502) - Endpoint Manager
Dear community members, I am facing an issue with my Endpoint Manager's autopilot feature. It suddenly stopped working and I am receiving error code 0x81036502. I would greatly appreciate any hel...
- https://call4cloud.nl/?s=0x81036502 😛
just use my blog as your own personal google search....
Lets start by looking at which apps you configured as required apps during the esp
If you know the apps... use mn his get-autopilotdiagnostics tool to determine which app has a wrong install status ... or by looking at the registry
https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp
I guess with a little bit of searching you will find the culprit
rashadbakirov The solution and suggestion described herein is a fallacy, respectfully to the previous posters this issue is much bigger than what it appears and has nothing to do with a "smoking gun" bad app error which was the case in this specific instance and that further diluted the true problem identification.
This error is 22H2 error and was introduced into 22H2, same exact profiles and Auto Pilot setup does NOT trigger the same error, as long as Windows 10 version is less than 22H2 - for example 20H2 works just fine.
So, does anyone know what's going on with 22H2
Thanks
Boyan
That error the op mentioned it a time out error… that could occur because alot of reasons.. but when the esp is failing it apps, its because of an app failing…
- @Rudy Respectfully if it was time out why does it NOT occur with 20H2 but only with 22H2?
- Without knowing the esp required apps and without having any logs it could be anything. Maybe the app has some prereqs that need to be installed and maybe windows 22h2 has some other ideas for it…
I just had the same problem, never have an issue with Autopilot usually but today had the error on the device stage when using Win 10 22H2 (I usually use 21H2). I removed Dell Command Update 4.7.1, Edge and M365 apps from my ESP required apps and it worked. My remaining required apps were ESET agent and Teamviewer. Might be a fluke but thought I would post in case related.
Did have a strange issue on this job though, brand new Dell out of the box and it would not start autopilot process even though the device hash was uploaded and profile assigned. It did start when I clean installed 22H2 but had the error, I clean installed 21H2 and autopilot did not start so altered ESP apps and reinstalled 22H2.
