Forum Discussion
rashadbakirov
Feb 09, 2023Brass Contributor
Autopilot Error (0x81036502) - Endpoint Manager
Dear community members, I am facing an issue with my Endpoint Manager's autopilot feature. It suddenly stopped working and I am receiving error code 0x81036502. I would greatly appreciate any hel...
- Feb 09, 2023https://call4cloud.nl/?s=0x81036502 😛
just use my blog as your own personal google search....
Lets start by looking at which apps you configured as required apps during the esp
If you know the apps... use mn his get-autopilotdiagnostics tool to determine which app has a wrong install status ... or by looking at the registry
https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp
I guess with a little bit of searching you will find the culprit
JaggerSystems_com
Mar 07, 2023Copper Contributor
Hello world
I may have worked out how to find and resolve this.
When the device throws up the error, press Shift + F10 to open a cmd prompt. Open regedit.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking\Device\Setup\Apps\Tracking\Sidecar
Here you'll see all win32 apps being deployed. We only deploy win32 apps but you may have some other registry locations with apps in. You'll find them in this general area anyway.
Look for a registry value of 4. This app has failed installation is likely what caused the issue. Make a note of the app ID string.
Use the app ID string to go to the app in Intune
I had to actually go in to the app, and visually find the app id, pasting it didn't work. I might have had an incorrect URL.
Anyway, that's how you find the app causing issues. Exclude it and you'll find ESP works fine.
Regards,
Stefan
Dave_Pouw
May 24, 2023Copper Contributor
This helped me alot and saved me tons of time, thank you!
- Boyan2165May 24, 2023Copper Contributor
As of today 5/24/2023 the internal Intune "Microsoft 365 Apps for Windows 10 and later" install only sporadically, 4 out of 5 deployments fail, and 1 succeeds with 100% identical hardware and configuration. I had to remove the apps from the group in order to permit ESP to complete successfully. If this is not some royal Intune MEM screw up I don't know what is:
- Randomonia-Orig1May 25, 2023Copper ContributorI've been fighting with this myself for 2 days.......I thought it was me.