Forum Discussion
TylerJohnAustin
Nov 12, 2024Copper Contributor
Can't enroll Macs in to Intune
Getting error message when trying to enroll mac into Intune, not sure why I am getting this error with the company portal
- tschlappingerBrass Contributor
That message means that your macOS device is already enrolled in a different mobile device management (MDM) system, which can prevent it from being enrolled in Intune. Essentially, the device is already under the control of another management service, so it can't be managed by Intune at the same time.
To resolve this issue, you can take a couple of steps:
- Reach out to your organization's IT support person. They can check the current enrollment status and determine which management provider is currently managing your device.
- Remove Existing Management: If your device needs to be transferred to Intune, your IT support can help you remove the existing MDM profile from your device, which would then allow you to enroll it in Intune.
It's important to ensure that you're following your organization's policies regarding device management, as switching management providers might have implications for your access to company resources.
If you are using Apple Business Manager, you should check whether the Macs are included in it and if they are directly connected to another MDM.
- ShadyKhorshedIron Contributor
Hi,
This will surely help, watch on how to use Copilot for MacOS
youtube: https://youtu.be/CRH647_mviQ?si=Yi41qvu5q-4RH6vD
If it works, please make my answer as best!
best wishes