Forum Discussion
Device Registration - Run Company Portal in Single App Mode until authentication
I have having an issue starting today 10/24 - Company Portal update was released 10/23 Any new enrollments are stuck with the Company Portal in Single App mode by design and enrollment policy. A...
ZydecoRyan - Did you get anything from Microsoft on your case mine has just been closed with the update no issue found I have relogged it.
Nothing from Microsoft. Our vendor messaged us saying 'investigating'
- Not wanting to pry, but who is your Vendor?
- We use Razor for MS support instead of direct but i can still open some limited tickets directly.
- I am just off the phone with MS - No resolution but we did come across the fact that Apple changed their terms and conditions. I had to log in to their site and approve the new T&C's.
Go to Devices --> iOS --> iOS/iPad Enrollment --> Enrollment Program Tokens --> Click your MDM --> Click Sync is disabled. You Must accept new ....
Not sure this has helped anything, and not sure of the time it will take for MS to see the new terms are approved (has been about 10 minutes and no change yet) but this might be something ...? Not sure. I Think they were changed late yesterday.
I will update when I know more from MS. The site only showed that change to me today.
