Forum Discussion
Discrepancy Between Intune Endpoint Security Reports and Defender Portal
Hello,
I am experiencing an issue with discrepancies in device onboarding reports between Microsoft Intune's Endpoint Security section and the Microsoft Defender portal.
- My devices are onboarded in Microsoft Defender for Endpoint (MDE) through Intune.
- However, in Intune’s Endpoint Security section, the report does not reflect the correct onboarding status for these devices.
- This causes inconsistencies in security reporting and compliance monitoring.
I have verified that devices are properly onboarded in Defender, but Intune does not seem to update the status accordingly.
Has anyone encountered this issue before? Are there any known solutions or troubleshooting steps to force Intune to sync the correct onboarding status?
Any guidance would be greatly appreciated.
Thank you!
Even though the onboarding is through Intune and management lies with Intune, the MDM channel will still rely on MDE data and they sync can take sometime. I will suggest to use MDE reporting for onboarding, AV updates etc as that is more accurate and comparatively recent.
HiBehnazH,
I would suggest Force Sync: Sometimes, forcing a sync between Intune and Defender for Endpoint can help resolve discrepancies. You can try manually triggering a sync or waiting for the next scheduled sync interval.
it might be helpful to reach out to Microsoft Support. Because this just might be an issue with your tenant only.
