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Sky24's avatar
Sky24
Copper Contributor
Jan 27, 2025

Error running on-premises Intune Connector for Active Directory (ODJ Connector).

Hi, 

 

I trying add AAD joined devices hybrid at my AD DS local whit Autopilot.

 

I downloaded the ODJConnectorBootstrapper.exe file from the Microsoft Endpoint Manager > Devices > Enroll devices portal, the installation was successful, but after trying to sign in, an error occurred in the log file (C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorUI\ODJConnectorUI. log) and also in the Event Viewer (Application and Servecies Logs > ODJ Connector Service) ..

 

ODJRequestHandlingPipelineDownload_Failure: Failed to download ODJ requests.
InstanceId:We are unable to complete your request because a server-side error occurred. Please try again. [Exception Message: "DiagnosticException: 0x0FFFFFFF. We are unable to complete your request because a server-side error occurred. Please try again."],
DiagnosticCode:514AE631-B83B-409A-9056-6095ADE99F21,
DiagnosticText:Unknown_Error

 

The IE Enhanced Security Configuration is already OFF, I've removed everything related to Intune and reinstalled only the ODJConnector, I've restarted the server, but the problem persists.

  • jgkelser's avatar
    jgkelser
    Copper Contributor

    Make sure the account you are signing in as has an Intune license AND has the Intune Administrator role.  If you are a mere Global Administrator it will not enroll.

  • TechWobbler's avatar
    TechWobbler
    Copper Contributor

    We are also having this issue. Have you made any progress with it? 

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