Forum Discussion
Sky24
Jan 27, 2025Copper Contributor
Error running on-premises Intune Connector for Active Directory (ODJ Connector).
Hi,
I trying add AAD joined devices hybrid at my AD DS local whit Autopilot.
I downloaded the ODJConnectorBootstrapper.exe file from the Microsoft Endpoint Manager > Devices > Enroll devices portal, the installation was successful, but after trying to sign in, an error occurred in the log file (C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorUI\ODJConnectorUI. log) and also in the Event Viewer (Application and Servecies Logs > ODJ Connector Service) ..
ODJRequestHandlingPipelineDownload_Failure: Failed to download ODJ requests.
InstanceId:We are unable to complete your request because a server-side error occurred. Please try again. [Exception Message: "DiagnosticException: 0x0FFFFFFF. We are unable to complete your request because a server-side error occurred. Please try again."],
DiagnosticCode:514AE631-B83B-409A-9056-6095ADE99F21,
DiagnosticText:Unknown_Error
The IE Enhanced Security Configuration is already OFF, I've removed everything related to Intune and reinstalled only the ODJConnector, I've restarted the server, but the problem persists.
- jgkelserCopper Contributor
Make sure the account you are signing in as has an Intune license AND has the Intune Administrator role. If you are a mere Global Administrator it will not enroll.
- TechWobblerCopper Contributor
We are also having this issue. Have you made any progress with it?