Forum Discussion
nhtkid
Apr 27, 2020Iron Contributor
Intune Autonomous single app mode on iPad - Zoom Room
Dear Forum Members,
I have configured Zoom Room app under the Autonomous single app mode setting in device restriction profile following the below Zoom support link. The enrollment profile is for Supervised device with no user affinity. The idea is to enroll the DEP iPads with Intune and launch Zoom Room in a single app mode.
The enrollment worked fine and iPad launched into Zoom Room automatically as well. The problem is that iPad isn't locked into the Zoom Room app. You can still press home button to exit.
Where else should I need to configure to lock the iPad into the App?
The Autonomous single app mode setting in the device restriction is the only profile I applied, as well as the Zoom Room app. I haven't done anything else with the iPad. Do I also need to deploy the Company Portal app?
Thank you all.
I have made the ASAM mode working for the Zoom Room app. You need to enable the Autonomous mode from Zoom Web Portal. Once deployed Zoom Room app to iPad and applied Device Restriction to configure the ASAM mode, you then need to launch the Zoom Room app and sign in to activate. Once you signed into the Zoom Room app, you will be locked within the App. The only way to exit the single app mode is to sign out with a code, which is configured on the Zoom Web Portal. Once you signed out, you gain full access to iPad, just like Guided Access.
- nhtkidIron Contributor
I have made the ASAM mode working for the Zoom Room app. You need to enable the Autonomous mode from Zoom Web Portal. Once deployed Zoom Room app to iPad and applied Device Restriction to configure the ASAM mode, you then need to launch the Zoom Room app and sign in to activate. Once you signed into the Zoom Room app, you will be locked within the App. The only way to exit the single app mode is to sign out with a code, which is configured on the Zoom Web Portal. Once you signed out, you gain full access to iPad, just like Guided Access.
- Thijs LecomteBronze ContributorHave you looked into kiosk mode?
this might be more what you are after: https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-ios#settings-apply-to-automated-device-enrollment-supervised-10- nhtkidIron Contributor
Hi Thijs Lecomte, the Kiosk mode seems work but how do you exit the App for the support team, without we changing config on the Intune?
It seems that the iPad is locked in that App for good. We want to replicate the Guided Access experience: normal user cannot exit the App, but IT staff can exit the App with a passcode.
- Thijs LecomteBronze ContributorIntune doesn't currently support that as far as I know
- nhtkidIron Contributor
Thanks Thijs Lecomte. I will try the Kiosk Mode instead of ASAM