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AndrewDawson's avatar
AndrewDawson
Brass Contributor
May 30, 2022

iOS DEP enrolled devices missing Enrollment Profile (breaking dynamic group and filter logic)

Starting 31/05/2022 new iOS enrollments via Apple Business Manager Device Enrollment do not have an Enrollment Profile attribute assigned under Hardware, generally we use this attribute to define dynamic groups/filters.

 

I have seen this on at least two different customer tenants so far.

 

Example of a filter no longer matching a device enrollment. (previous enrollments still show the correct Enrollment Profile

 

 

Note: Testing 3 tenants we only see two in APAC impacted so far.

Asia Pacific 0101

Asia Pacific 0201

 

  • MManshu's avatar
    MManshu
    Copper Contributor
    Experiencing the same issue. Opened a ticket with MS. Service release 2204
    • AndrewDawson's avatar
      AndrewDawson
      Brass Contributor

      Microsoft has identified the root cause and is working on a fix for future enrollments and mitigation for already impacted devices. This incident has a high severity, and it should be fixed soon.

  • I haven't encountered this behavior. I'd suggest you register a ticket with MSFT for this, as you can reproduce it, but only in APAC-tenants. Unfortunately, I don't have access to any APAC-tenants to further test it for you.

    Also, as APAC tenants are updated first: what version is your tenant on?

    • AndrewDawson's avatar
      AndrewDawson
      Brass Contributor

      NielsScheffers 

      Tenant location: Asia Pacific 0101, Service release: 2205
      Tenant location: Asia Pacific 0201, Service release: 2205

       

      Note: Both were on 2204 when the issue started (yesterday), given the timing the issue seems related to the new release.

    • AndrewDawson's avatar
      AndrewDawson
      Brass Contributor

      NielsScheffers we have at least one ticket open, has to supply additional impact information and now just waiting in feedback/resolution.

       

      Checked a third tenant on Asia Pacific 0501, this did not have the issue.


      Will check the versions and get back to you.

       

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