Forum Discussion
AndrewDawson
May 30, 2022Brass Contributor
iOS DEP enrolled devices missing Enrollment Profile (breaking dynamic group and filter logic)
Starting 31/05/2022 new iOS enrollments via Apple Business Manager Device Enrollment do not have an Enrollment Profile attribute assigned under Hardware, generally we use this attribute to define dynamic groups/filters.
I have seen this on at least two different customer tenants so far.
Example of a filter no longer matching a device enrollment. (previous enrollments still show the correct Enrollment Profile
Note: Testing 3 tenants we only see two in APAC impacted so far.
Asia Pacific 0101
Asia Pacific 0201
- MManshuCopper ContributorExperiencing the same issue. Opened a ticket with MS. Service release 2204
- AndrewDawsonBrass Contributor
Microsoft has identified the root cause and is working on a fix for future enrollments and mitigation for already impacted devices. This incident has a high severity, and it should be fixed soon.
- NielsScheffersIron Contributor
AndrewDawson Thanks for following up on this and keeping the community informed!
- NielsScheffersIron Contributor
I haven't encountered this behavior. I'd suggest you register a ticket with MSFT for this, as you can reproduce it, but only in APAC-tenants. Unfortunately, I don't have access to any APAC-tenants to further test it for you.
Also, as APAC tenants are updated first: what version is your tenant on?- AndrewDawsonBrass Contributor
Tenant location: Asia Pacific 0101, Service release: 2205
Tenant location: Asia Pacific 0201, Service release: 2205Note: Both were on 2204 when the issue started (yesterday), given the timing the issue seems related to the new release.
- AndrewDawsonBrass Contributor
NielsScheffers we have at least one ticket open, has to supply additional impact information and now just waiting in feedback/resolution.
Checked a third tenant on Asia Pacific 0501, this did not have the issue.
Will check the versions and get back to you.