Forum Discussion
PatrickF11
May 24, 2024Steel Contributor
Platform SSO for macOS not working
(Update after long troubleshooting: the two main issues until now were:
Leading and/or trailing spaces in the configs > They lead to visible and unvisible errors!
When using in europe you need to re...
Kishoth_P
Jul 06, 2024Copper Contributor
RussMeyer-Epik & PatrickF11
Hi Patrick & Russ,
I saw your post regarding Platform SSO configuration and would like to understand in detail on the current status and what is the exact error you are receiving?
Were you able to completely test the end to end workflow of PSSO?
Were you able to sync your Azure Entra ID password to the local account you created?
Background(I have implemented PSSO successfully in my organisation with the desired results of the pop-ups leading to successful password sync and registration. Hence please share me your current test case results by which I can share you the guide or necessary screenshots to resolve your issue.
Looking forward to hearing from you....
Regards,
Kishoth P
PatrickF11
Jul 09, 2024Steel Contributor
Hey Kishoth_P, Platformer , RussMeyer-Epik thanks for participating in this topic. 🙂
What should i outline?
- The current configuration of mine is already screenshoted in this thread, a few posts above yours. I've attached the current settings catalog screenshot again at the end of this post.
- The company portal now gets installed correctly after removing all the app bundle ids except from the main one (Screenshot attached below)(Kudos to Platformer). Currently i don't think this has anything to do with the main issue that PSSO isn't working (But i really don't know why MS doesn't describe the issue with the bundle-IDs in their docs?! Every administrator following the ms docs should have 100% errors in deploying company portal app to macOS)
- The "registration required" PopUp (Screenshot attached below) isn't showing up to complete the process, so: No, PSSO isn't working at all. The only way of logging in to the system is with the one local account with the initial set local password.
Platformer I can recreate the error in your screenshot as you mentioned (Settings \ Passwords \ PW options \. ..). So we're both in the exact same situation. Great, isn't it? 😉
What do you mean with minimum authorization in your entra id? What i can tell regarding my environment: We're using cloud-only identities, no on-premises active directory. I don't think your're having issues with the entra id accounts. Of course you should use entra id connect for example to sync your on-prem identities to azure-ad / entra id so you're working with "one account" and not with two seperate ones for on-prem auth and cloud auth.
RussMeyer-Epik: Thanks for your information. But others than yours, mine (and i think the one from Platformer too) is configured via Apple Business Manager (Automated Device Enrollment).
But: Where are trailing spaces? Every time i copy & paste something i check twice if there are trailing or leading spaces, so i can guarantee, there are no wrong spaces in my configuration.
Current settings catalog for platform sso:
Company Portal Installation:
Missing pop-up "registration required"
- RussMeyer-EpikJul 09, 2024Copper ContributorPatrickF11 - it was on the Extension Identifier...one thing I see missing is the Token to User mapping, granted that is only needed for Apple Business integration so that it builds the local account on OOBE...since my enrollment was not include Apple Business, the company portal was a direct install vice intune (working on getting apple business online for future devices)