Forum Discussion
Platform SSO for macOS not working
(Update after long troubleshooting: the two main issues until now were:
Leading and/or trailing spaces in the configs > They lead to visible and unvisible errors!
When using in europe you need to re...
PatrickF11
I am running into the exact same issue where the prompt to register the device for platform SSO is not appearing.
Device is in Business Manager via the Apple Configurator app (iPhone). It has been synced to Intune just fine. All other Intune settings and apps apply fine.
When I look at the user account I see Platform Single Sign-on showing the Entra ID account and method of Secure Enclave key as per the profile settings I've used.
I see registration listed with a green dot and "registered". I see under Tokens "SSO tokens present".
But nothing is happening to prompt logging in to the device using the Entra ID. My test user account can only log into the local user account (admin) created via the Automated Device Enrollment process.
I've checked the profile for any leading/trailing spaces in the Extension Identifier field and all others.
I don't know what else to do at this point.
- Hello, you can still try log off and on from the Mac or restarting the Mac. At least that's how it works in my case. The popup is not triggered for me directly after registration either.
- No luck. I still do not get the specific popup and it seems like it is registered fine. But there is only the one local account and the pw for that is not synced with Entra.
First of all, thanks to PatrickF11 for the URL solution.
Hello good
After a week of dealing with the password synchronization issue on the local MacOS account, I found the solution to have the Mac sync the ID password. I modified the following parameter:
Authentication Method: UserSecureEnclaveKey to Password
After changing the option on the Mac, I went to:
Users & Groups > Network Account Server and clicked on Repair to re-register the device. Then, the notification appeared, and I registered the password synchronization. Now, it is synchronized correctly.
