Forum Discussion
gladdin123
Mar 04, 2025Copper Contributor
We’re running into an Intune issue where a Win32 app with a dependency sits at "Download Pending"
Setup:
Main App: Installs in User Context
Dependency: Installs in System Context
Dependency Detection:
- Hosts file modification detection script
- Direct file detection does NOT work either
- When the hosts file modification is present (detection is met), detection works, and everything installs fine manually
The Problem:
- If detection passes (exit 0) → Everything installs fine.
- If detection fails (exit 1) → Intune never moves forward, just stays at "Download Pending" indefinitely.
- Happens with both file-based detection and script-based detection.
- Dependency app as well at parent app install fine via Intune on their own as well as manual testing.
What We Need to Know:
Does Intune get stuck in "Download Pending" instead of moving forward when dependency detection fails?
Could the install context mismatch (dependency in SYSTEM, main app in USER) be causing this?
Myth or fact? Does Intune break the install process if a dependency app is in system context and the parent app is in user context? Again, both apps work fine independent of each other. Thanks for any help!
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