Forum Discussion
Kumaran777_Sekar265
Nov 29, 2018Copper Contributor
Azure Infomation Protection Client is not getting installed in my Windows 10
Azure Information Protection Client is not getting installed and an error message appears as "The error code 2753." as shown in the below screenshot.
Can anyone tell me how to resolve this issue?
Thanks in Advance
- kennethpedersenCopper Contributor
Here is a power shell script to find the entries:
New-PSDrive -Name HKCR -PSProvider Registry -Root HKEY_CLASSES_ROOT $installed = Get-ChildItem @("HKCR:\Installer\Products") | ForEach { Get-ItemProperty $_.PSPath } | Where-Object { "Microsoft Azure Information Protection" -contains $_.ProductName } | Select-Object -Property PSPath,PackageCode,ProductName ForEach ($app in $installed) { Write-Host -ForegroundColor Cyan $app } remove-psdrive -name HKCR
- DimoncyCopper ContributorThank you.
for delete it automatically, you can write in foreach cycle:
instead of : Write-Host -ForegroundColor Cyan $app
write this: Remove-Item $app.PSPath -Recurse
- ACSheehyCopper ContributorI also have this problem... Office 365 installed. Can't rollback for some reason, says the newer version is installed. Reboot does not fix the issue. Nor does re-registering the installer.
- Jason PurvianceCopper Contributor
I had the same issue on Windows 10 when upgrading. Rebooting didn't work, uninstalling etc..
I ended up searching for "Azure" in RegEdit and deleted two records similar to the ones in these screenshots. The Key name might be different for but if you search for Azure in that general area and find these delete them. I just deleted the whole key and sub contents (MAKE BACKUPS FIRST, OR USE ON A NON-PRODUCTION TEST MACHINE) then tried to reinstall immediately worked, I'm now back to labeling files.
- Ofir DoronCopper Contributor
I had the same error,
my search was for: "Microsoft Azure Information Protection"
The registry keys i had to delete were:
[HKEY_CLASSES_ROOT\Installer\Products\81F60A84C159AC24681F0364FA601DE5]
[HKEY_CLASSES_ROOT\Installer\Products\993BF6477B270F046B2A7D4C218275F2]
Afterwards the installation was completed.