Forum Discussion
Solved
MailTips for Exchange
We would like to implement a warning message that alerts users when they are sending an email to an external recipient.
We initially tried using DLP policies to achieve this, but it seems that DLP only allows control over emails sent outside the organization when they contain attachments.
We tried using MailTips as a potential solution, but it appears that Microsoft may have changed the functionality of MailTips. As far as I can tell, they no longer offer the capability we need for this scenario.
Can somebody determine how we can configure a system that notifies end users when they are sending emails to external recipients? We’re looking for a solution that either prompts the user or provides some form of notification.
- Nope, you only get the banner.
- I'm not aware of any changes to MailTips in this regard, they should still work. Make sure that the feature is actually enabled:
Get-OrganizationConfig | select MailTipsExternalRecipientsTipsEnabledWe've ran the command and it appears to be enabled correctly. Doesnt appear at all though. Are we missing something?
Get-OrganizationConfig | select MailTipsExternalRecipientsTipsEnabled
MailTipsExternalRecipientsTipsEnabled
-------------------------------------
True
After testing we determined that it works.. kinda.. It shows a banner with information above the message. I think i need to elaborate what is the expected behaviour here. MailTips could be configured to be a pop-up window that appeared before sending messages to external users and had to be clicked to go away. Can that behaviour be still achieved?- Nope, you only get the banner.
