Forum Discussion
Secure Score empty page
Last week i was editing our Secure Score. Everything went great. A day later i was doing the same thing, and i'm getting an empty page after saving some notes. I'm also getting a blank page after clicking on "Resolved through third-party". Never seen this one before. All of the Admins are getting blank pages after saving. I tested this issue in all major browsers and on different clients.
Edit 15-10-2019: After clicking on save, the following error occured:
Edit 16-10-2019: Just spoke to Microsoft, they are aware of the problem. It's the new experience look causing issues. They do not have an ETA for a solution.
Anyone received any report back on this issue?
- No, they do not have an ETA for a solution.
- BethJester
Microsoft
markw We had customers reach out over the weekend using the feedback mechanism available on Security and Compliance Center and have opened a bug tracking the issue, which has been assigned to a developer for investigation.
- BethJester
The Microsoft Secure Score team believes we have found a fix for this issue, and it is in the process of being deployed to production.
- Hi, did the Microsoft Secure Team implemented a solution? It looks like it's working, but it's still not saving any of my changes. At least it doesn't show me a blank page anymore. But would be nice if it was actually working 🙂
markw Can confirm this is also happening in several tenants we maintain. The issue was first observed on 10/8 when performing Review actions for controls requiring weekly review. Its the same symptom, i.e. click button results in blank page, the action never registers, and the same javascript error is listed. I've submitted through the Feedback button on secure score that it's currently broken.
I've been having this issue across different client tenants, tested for the last 3 days incase it was an update issue, using different machines, browsers etc. same result.
Adding notes, 'Resolved by Third party', when clicking the save button the browser fails to save. It seems to hang on a blank giving a blank page. markw
If you can reliably reproduce it, open a support case.
Thnx VasilMichev, already did that. I was the only one who reported this issue. Microsoft redirected me to this forum after the phone call.
Secure Score is an ongoing process, they make so many changes a day. Hopefully they will fix this soon.
This forum is not a support channel, and the engineer should do his job instead of redirecting you here.
