Forum Discussion
"Copilot in Edge at work" isn't available
For the past few days, 'Copilot in Edge at work' has not been available. The user is assigned an M365 E5 license and is signed into Microsoft Edge with their company account. The Copilot button is p...
We are experiencing a similar issue.
This was working for our organization about 3 weeks ago, then something changed and will not allow users to login with their work email on the Copilot Edge Browser Sidebar, however if they use the popout feature and go to copilot.cloud.microsoft in a new tab it seems to work, but the edge browser side bar is still not functioning for most users. Using Purview, we can see that most users are accessing Copilot Chat through Microsoft 365 Apps in our tenant, or through Webchat. However, the Edge Browser sidebar seems to direct users to Microsoft Bing Chat, and that is what is causing the issue with logins. I'm glad to see that we are not the only organization experiencing this issue.
