Forum Discussion
Christoph
Feb 10, 2025Copper Contributor
"Copilot in Edge at work" isn't available
For the past few days, 'Copilot in Edge at work' has not been available. The user is assigned an M365 E5 license and is signed into Microsoft Edge with their company account. The Copilot button is p...
Christoph
Feb 13, 2025Copper Contributor
Thank you for your messages. In my case, the problem occurs company-wide, regardless of whether a user has a Microsoft 365 Copilot license or not. Regardless, it should work, and it's a bit frustrating because in the past, we have trained our colleagues that this (Edge Copilot Icon) is the preferred entry point for Copilot (Webchat).
The path via http://m365.cloud.microsoft works perfectly, but for colleagues without M365 Copilot, it's simply an additional issue, and the interaction with the content displayed in Edge is also not possible here.
In the meantime, I have opened a support case with Microsoft, and we were able to confirm the problem. Internal analyses are currently underway, and I hope that a solution will be found soon. The problem seems to have started with the felt 17th rebranding of Copilot at the end of January.