Forum Discussion
Copilot missing in Word, Excel and PowerPoint desktop apps
Hi everyone My company has recently purchased some Copilot for Microsoft 365 licenses, one of which was applied to my account on Monday. If I use Teams desktop app and the new Outlook desktop ap...
gjayne84 I have an identical problem. Enabled yesterday, works in teams and outlook, works in excel/ppt/word online, but not in the desktop apps. Also, update license button missing. I assume we have the same issue.
I have been looking through our intune configs as we use the STIG baselines, to see what could be blocking it if anything. Still investigating.
Just noticed, my version is different to yours. We are on Version 2311 (Build 17029.20140 Click-to-Run).
Update: Just found similar thread and going to try the steps recommended here: https://techcommunity.microsoft.com/t5/microsoft-365/issues-with-implementing-deploy-copilot-pro/m-p/4040658
