Forum Discussion
Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
Microsoft's Copilot was supposed to be the game-changer in productivity, but it's quickly proving to be a massive disappointment. The idea was simple: integrate AI directly into Word, Excel, PowerPoi...
IgnacioDavila
Microsoft
MicrosoftStephanie Hoback thank you for the detailed feedback. I have a couple of questions before I go to my colleges in the product team to start working on your feedback. How long had you been using M365 Copilot? To make sure I understand what you are saying, would you like to have a Copilot that functions like a full assistant "get this done, regardless of what tool you use".
Everyone in this forum, please like this message if you are in a similar situation as Stephanie.
My issues with Copilot is that it is unpredictable in the set-up. It behaves differently depending on what type of window you are using. In one window you can't ask it about the document within the same frame, or even read a PDF - in another you can attach a file, but it doesn't clearly spell out the limits on edit/summary. Since we are sharepoint-based, it often suggests completely erratic/random files that are not in any way related to my query. And of course, the simplest - word. It doesn't understand the difference in pronouns, so when I ask Copilot to check for the correct pronoun in a long text, it fails and I have to edit myself anyway. The issue often is that several people work in a long text and sometimes use the singular possessive you and other times the plural possessive you. In excel it is just pointless, other than suggestions on how to write formulas, that is essentially "googling". It can't perform much anything useful in the large excel sheets I make.
