Forum Discussion
Is there a "Sent" folder for an O365 Group Conversation?
If I grant a user access to SendAs the O365 Group, and they send an email "as the group", and they don't copy themself, where does that email actually go.
I can't find any record of it anywhere inside the group (only in the inbox of the recipient).
I just set up admin shell for a new business, and boy have things changed...
Main problem I'm looking to solve is the commonly stated issue of having no categorization, outbox, folders, etc in groups. The older shared inbox was far more functional for a multi-person team that monitors a common email alias such as scheduling@, info@, billing@, etc. They need the ability to mark emails as "work-in-progress" or assign a specific team member to respond.
Not sure if shared inbox is still available, but I'm going to look at that next.- cfiessinger
Microsoft
Brent can you please explain the use case?I agree that access to the "sent" folder would be appreciated. If we were to replace shared mailboxes (with send as permissions) with O365 groups, we would of course need access to the sent folder (at least), since that message would be essentially lost for the sender without access to it.
Classic scenario would be the office@domainname.com mailbox.
Also access to Contacts would be very useful...
Anyway, one of the problems with the current implementation, I guess, is that in the Sent folder there are also all the messages sent to the Group itsef from the members, i.e. messages that are surfaced (in the Inbox) as conversations.
The "natural" way to implement conversations would have been, IMHO, connecting from the first moment Groups to Yammer (as will happen in the future - but only optionally). In such a way, a fully functional shared mailbox could have been connected to a Group. But this has not happened...
cfiessinger, another problem is that MS marketing insists in saying that to every Group is connected a shared mailbox, which is technically true, but not with regard to features. Hence users, reading the marketing blabla, expect to find a fully functional shared mailbox, which unfortunately is not the case...
Just my opinion, of course...
- Interested to know what is being planned around this too...as commented above, Groups are very far for being a replacement of shared mailboxes in regards of the features provided
The Sent folder is hidden and AFAIK you can't access it in any way.
To a Group is actually connected a shared mailbox behind the scenes, but you can't access most of its features.
Hence the overall behavior is similar instead to a DL, with obviously the exception of the conversation space (which behind the scenes is actually the shared mailbox inbox).
- Would be nice to eventually get a back-door, at a minimum for admins/owners. Maybe enable a few more features like folders, rules, and flags. Playing with replacing a few shared mailboxes at the moment, its so close to making sense for many, but not quite there yet.
I don't think that at the moment Groups can be used to replace shared mailboxes: they lack really most of the needed features.
In fact Microsoft is touting them as a replacement for DLs and not for SMs, AFAIK.
