Forum Discussion
Darren Burke
Feb 24, 2017Copper Contributor
You no longer receive messages sent to Office 365 'Groups' that you are a member of
Seems like a very recent change but if you email a group that you are a member of you no longer get the message in your own inbox. If others email the group you get the message so you are subscri...
- Jul 25, 2018
Update (7/25/2018):
Thanks for all your feedback and sharing your concerns. Our mission is to help you be more productive at your work, and some users complained about their workflows being affected with this change.
Based on the feedback we've seen from our users on this post, we are working on making this option configurable for our users. We are adding a switch which can be toggled by the user to start receiving their sent emails to Groups back in their inbox.
The exact details on how this setting can be used and the timeline for this change will be communicated soon. Thanks for your patience.
Ravin Sachdeva
Microsoft
Feb 24, 2017jcgonzalezmartin Darren Burke - this is correct.
We have recently fixed the behavior where the sender of an email to a group used to receive it back in their inbox. We belive sending an email to a person or to a group should be consistent, and this circling back of an email from a group was just leading to confusion, unnecessary triage, and inconvenience for a lot of our users.
We understand that some users had started using this inconsistent behavior as a way to confirm if their emails were delivered to a group, but as Darren pointed out, an email sent to a group is already available in the group's conversation archive as well as in the sender's sent email. CCing oneself in a group email could also be a way to confirm email delivery.
There was a technical issue because of which the communication of this change on the message center lagged the roll out of this change, but it should be live soon. Apologies for that.
Hope this helps.
eloisw
Mar 03, 2019Copper Contributor
I don't receive messages in my inbox when other people send a message to a group. I do receive the first reply.
Doesn't seem like consistency was achieved.