Forum Discussion
TimTrag
May 15, 2023Copper Contributor
New Outlook - Cannot connect to server
A few of us in the IT Department are trying to preview the new Outlook. When we click the slider the new Outlook launches, sits at the Setting up account for a few minutes, then errors out with "...
- May 22, 2023
I was actually able to figure this out in my organization at least. I found this article,https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-on-the-web/enable-disable-employee-access-new-outlook, and determined that OneWinNativeOutlookEnabled has to be set to $true. If it is set to $false or blank for a user then they cannot connect.
As soon as I changed it from blank to $true, and waited about 15 minutes for it to propagate, for my colleague and I the issue went away
eliekarkafy
May 15, 2023MVP
is the latest updates installed for your outlook ?
- TimTragMay 15, 2023Copper ContributorYes, we are the most recent update for our release channel.
- eliekarkafyMay 15, 2023MVPdo you have any app protection policy in place in intune for outlook ?
- TimTragMay 15, 2023Copper ContributorWe do not use Intune, and just double checked to make sure there was nothing there.