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New Outlook - Cannot connect to server
A few of us in the IT Department are trying to preview the new Outlook. When we click the slider the new Outlook launches, sits at the Setting up account for a few minutes, then errors out with "...
I was actually able to figure this out in my organization at least. I found this article,https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-on-the-web/enable-disable-employee-access-new-outlook, and determined that OneWinNativeOutlookEnabled has to be set to $true. If it is set to $false or blank for a user then they cannot connect.
As soon as I changed it from blank to $true, and waited about 15 minutes for it to propagate, for my colleague and I the issue went away
is the latest updates installed for your outlook ?
Yes, we are the most recent update for our release channel.
- do you have any app protection policy in place in intune for outlook ?
- We do not use Intune, and just double checked to make sure there was nothing there.
TimTrag from one of your outlook clients navigate to account blade and click on the update options and click update now and check if there are new updates missing.
