Remote assistance with Quick Assist is changing

Nathan_Pfeifer Quick Assist has been failing for weeks now. I manage a corporate Microsoft Ads account and need technical assistance, but Microsoft Support is REQUIRED to use Quick Assist now, which is always broken when the Microsoft tech calls. I've been waiting on this support ticket for weeks now, with no help, because Microsoft will not allow screen sharing by any other means (not even Microsoft Teams!), and Quick Assist is constantly broken. Quick Assist, in my professional estimation, is useless, and Microsoft Support has been decimated.