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Nivas_Raju's avatar
Nivas_Raju
Copper Contributor
Aug 18, 2023

Unable to edit Outlook Meeting's body text (I'm not the organizer).

After the M365 apps monthly updates in our organization. 

 

The Organizer can edit the it. But, if the meeting room invite sent to the "Reception" team(Who has the Editor access to room mailbox) to edit the meeting/Accept. Can now only edit the title and not the body text. This was reported by many users.

 

Anyone has come across such issue in recent time? Do you have any solution??

  • CAasfqawerwe's avatar
    CAasfqawerwe
    Copper Contributor

    Indeed terrible. The body of the appointment is whatever the organizer decided to include. As a participant, I have my own preferences of what should be in the body of that meeting. And sometimes it is an appointment made by somebody else on by behalf, and I get an invite, but I am the only person participating in that activity. Yet I cannot edit a single thing.

    Basically, I will stop accepting other people's meeting requests and copy/paste the contents into my appointment and edit it to my liking. This defeats the whole purpose of collaborating through the application, and everybody puts more effort into maintaining their own calendar.

    • Laura_Stone's avatar
      Laura_Stone
      Copper Contributor

      This should be fixed by now.  We are on Current/Monthly channel and no longer on Semi-Annual.  The feature has definitely hit Monthly channel.  When you open a meeting, there should now be an "edit meeting" button in the Meeting Occurrence ribbon.  The only caveat is that if the meeting organizer sends an update to the meeting, you will lose your changes. 

      • MDell_Seradex's avatar
        MDell_Seradex
        Copper Contributor

        I thought we still had to customize the ribbon to get that button to show. I have found that the button can disappear when an update is applied. 

  • MDell_Seradex's avatar
    MDell_Seradex
    Copper Contributor
    This new behaviour is a surprise and is kind of annoying.
    What before required no clicks to edit now requires two that include dismissal of an "Are you sure" prompt. I would like to be able to say "Don't tell me again."
  • svaghela's avatar
    svaghela
    Copper Contributor

    Laura_Stone we tried the edit meeting option as per the article and its still not working. Its impacting so many people's day to day work. Do you have any ETA when it will start working?

  • GSimonis-TBC's avatar
    GSimonis-TBC
    Copper Contributor
    I am having the same issue. I used to be able to edit the text in the body of the event invite for my own uses. For this event invite I am not able to. Why?
  • IanG562's avatar
    IanG562
    Brass Contributor

    Nivas_Raju 

     

    I am running into a similar issue.  We have receptionists that have Editor access to a manager's calendar.  This access is given via PS or the Outlook Delegation settings.  With the Editor access I have also seen it where the person can edit ALL events on the calendar.  This way the receptionists can update the body of meeting invite and even insert attachments to them.

    Recently I have gotten a few calls that this can no longer be done.  However, I am finding that if someone places an event directly on the calendar, they can edit the body and insert attachments.

     

    Are you seeing this as well?

  • lmunday's avatar
    lmunday
    Copper Contributor
    Not only is the original invite read-only, but I make a copy of the invite so that I can add my notes in preparation for the meeting.
    That copy cannot be edited.
    • Jaxsin's avatar
      Jaxsin
      Copper Contributor

      lmundayAgree. The only work-around seems to be to create a second meeting from scratch, making yourself the organizer. This is a REAL pain. I always prepared for my meetings well in advance by adding notes to the invitation. Now I have to manually create a duplicate meeting - very inefficient.

  • We are getting support calls about this as well, August 16th was the first time I'd heard about it, but I'm not sure how far it goes back. To me it seems to make sense and this page seems to highlight the way it works now as the intended way: https://support.microsoft.com/en-us/office/change-an-appointment-meeting-or-event-29b44f7a-8938-4b99-b98d-3efcf45f7613

    But we don't get to see the LastModified date for that page and I'm not sure how long that "Important" note has been there. It is nice to see though, because it gives me stuff to point at in the MS Support case which I'm about to open. Will report back with findings from that.
    • Laura_Stone's avatar
      Laura_Stone
      Copper Contributor
      We've been instructed to open a case as well so we're getting moving on that already. Microsoft said others were reporting the same behavior change so we aren't the only ones, this was just the first thread I found reporting the issue. If we hear anything back on our case we'll reply to this thread as well 🙂
      • Craig_Arcuri's avatar
        Craig_Arcuri
        Copper Contributor

        Laura_Stone  I have this exact same issue with one of my clients. Please let us know what Microsoft says on your support case.  I'm going to monitor this thread daily and wait for an update from one of you.

  • Laura_Stone's avatar
    Laura_Stone
    Copper Contributor
    We are also getting reports in or organization as well but from those on Semi-Annual channel, I wonder if a security patch broke something. Current Channel users also cannot edit like they used to. In our scenario, we have users who just like to add details to various meeting invites for their own use (they are not the organizer). This used to work and now it doesn't.

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