Forum Discussion
lizkh
Feb 22, 2023Copper Contributor
Appointments on the half hour are no longer showing on my booking page
As of this morning any appointments that should be available are not showing on my booking page. All the appointments on the hour are showing fine, all the appointments on the half hour are not showi...
AntheaG
Mar 01, 2023Copper Contributor
I'm having the same issue. We set our calendars up with custom times as the consultants want specific appointment slots and durations for different services, some start on the hour, some on 15 or 45 minute mark and some on the half hour. It was working perfectly fine last year, and up until last week, now all of a sudden only the appointments on the hour are showing up on the booking page!
- tasleecMar 01, 2023Brass ContributorYes, just spent an hour digging around with our IT and found that was the problem. We have a wonky school schedule and had a whole special custom calendar set up so students could schedule appointments with us that aligned with their class periods. Turns out in the new version of Bookings, appointments can only be scheduled on the half hour.
Microsoft, PLEASE change this back to allow custom times!!!- ghanna870Mar 01, 2023Copper Contributor
tasleec were you able to find documentation that half hour time increments is the intended behaviour? I can't imagine it is. That would make bookings unusable.
- tasleecMar 01, 2023Brass Contributor
No, I haven't seen that explicitly written out. And when you choose times for your schedule, the dropdown menu includes times by 15 minute intervals (i.e., 8:00, 8:15, 8:30...), but in the new version even if I choose to make availability start at 8:15, it doesn't work. In the old version I could type in custom times, so I could start at 8:25 if I wanted it to, but not any more. Grr!