Forum Discussion
lizkh
Feb 22, 2023Copper Contributor
Appointments on the half hour are no longer showing on my booking page
As of this morning any appointments that should be available are not showing on my booking page. All the appointments on the hour are showing fine, all the appointments on the half hour are not showi...
net_run
Mar 02, 2023Copper Contributor
lizkh Potential solution:
I found that when configuring a service inside of the bookings calendar Microsoft has decided to change the time increments of available bookings and the length of time that bookings actually are.
To configure a service to have a 1-hour duration you would do so here (duration is how long the appointment will last):
This is completely separate from scheduling policies. The time increments determine how often your service is available. In this case, my service is available every 30 minutes (10:00, 10:30, 11:00, 11:30, etc.). 15-minute increments would result in 10:00, 10:15, 10:30, 10:45 11:00, etc.
For instance, I found that setting meeting times at one-hour durations and setting the time increments at 30 minutes resulted in a bookings page that looked like this:
This shows that I am able to have one-hour bookings at 30-minute time increments. Please respond to my thread if you have any questions.