Forum Discussion
Appointments on the half hour are no longer showing on my booking page
As of this morning any appointments that should be available are not showing on my booking page. All the appointments on the hour are showing fine, all the appointments on the half hour are not showi...
Looks like I am a week or two late to the party here. I just had my first end user report this issue a day ago. After a couple of hours of troubleshooting on my own this morning, I finally stumbled across the fact that it was only impacting appointments scheduled to start on the :30s. Then, I thankfully found this thread.
This is absolutely a new thing that has just popped up. We have long-used Bookings to schedule appointments at all kinds of crazy increments and start/end times. I am pretty sure we have twisted this tool in directions that maybe shouldn't be possible and made it work. This one baffles me.
The solution that I found to work was to leave the start times, duration, and the like all as is and then set the Time increments to = 1 minute. As soon as I did so, all the appointments popped up as they should and the confirmation emails and calendar invites all show the correct times. Of course, this is only working perfectly for us because we don't have back to back appointments to deal with. For those that do, it would surely impact the times of the previous and next appointment availability.
Microsoft.... please fix this ASAP.
This is absolutely a new thing that has just popped up. We have long-used Bookings to schedule appointments at all kinds of crazy increments and start/end times. I am pretty sure we have twisted this tool in directions that maybe shouldn't be possible and made it work. This one baffles me.
The solution that I found to work was to leave the start times, duration, and the like all as is and then set the Time increments to = 1 minute. As soon as I did so, all the appointments popped up as they should and the confirmation emails and calendar invites all show the correct times. Of course, this is only working perfectly for us because we don't have back to back appointments to deal with. For those that do, it would surely impact the times of the previous and next appointment availability.
Microsoft.... please fix this ASAP.
