Forum Discussion
Bookings - No Notification for Reschedule and no calendar sync
Hi, We are experiencing issues with the reschedule-feature in MS Bookings. Issue: If customers reschedules an appointment, the staff gets no notification and the appointment in outlook calendar is ...
NL1337 I'm experiencing the same issue and with the same conclusions as you've shown in the test case.
The only work around I've found to force a sync is to do the following;
After the admin gets email saying there has been a change, find the booking on the booking site ,
click it>edit >Update booking - this will update the sync.
It's a clunky work around with a further downside that the customer gets an unnecessary update email too.
@ All: Sad (but kind of happy aswell) to hear that we're not the only ones.
LiamFlen thanks for the workaround! It sure is clunky, but hey. It's something.
Haven't been able to check it. Will check it next week in detail.
Microsoft and especially Bookings kind of have a history of "spooky new problems" followed by undocumented bug-fixes. Maybe Redmond hired a few Ghostbuster. 
ptstockley2 thank you for your contribution to further drilling down the problem. Will have a look next week and see if it persists. Maybe until then the notification issue is gone as well.
