Forum Discussion
John Holden
Apr 13, 2017Copper Contributor
Bookings Calendar and Reply Address
I have begun to evaluate Bookings and it looks really promising. However, I have a question: when a customer receives a confirmation email, they can click on the "Manage my booking" square. Fine. ...
Henrik Spanggaard
Oct 27, 2017Copper Contributor
I'm having the same problem here. Anyone?
Alysha Voigt
Microsoft
Nov 16, 2017Hi Henrik,
I work on the Microsoft Bookings team, and I'm sorry to hear you're having this issue. Could you please send me the details in a private message? I'm hoping to get your tenant domain, the ID of the Bookings calendar, and when you last had a report of this happening.
- Henrik SpanggaardNov 16, 2017Copper Contributor
Hi Alysha
Calendar: https://outlook.office365.com/owa/calendar/hs1@chisa.dk/bookings/
Reply address used by MS Bookings: hs1@chisa.dk
This is a non eksisting e-mail address, that is used by Bookings both to confirm me and customers of the Booking. Hope this makes sense :-)
The customer reply-address i have specified in company profile is hs@chisa.dk and not hs1@chisa.dk as illustrated below.
This is happening every time i test Bookings.
Tenant: I'm not shure but maybe: https://chisaaps.sharepoint.com/
- Alysha VoigtNov 17, 2017
Microsoft
Thank you Henrik! I've sent this information back to the team to debug. Again, my apologies that you're having this issue.
- Melissa Kelley CPRWJan 08, 2018Copper Contributor
Hi, Alysha. Another bug that I'd love the team to look into is this:
When I connect my Bookings calendar to Outlook for Windows, the appointment shows up but none of the details (i.e., client name, contact information). This is kind of vital to be able to see in my calendar; otherwise, I have to go to the online Booking calendar to know who I'm meeting with.
Also, the availability of an iCal/ICS link to share or sync the Bookings calendar would be nice.
Melissa Kelley CPRW
Kelley Resumes & Wordsmithing