Forum Discussion
John Holden
Apr 13, 2017Copper Contributor
Bookings Calendar and Reply Address
I have begun to evaluate Bookings and it looks really promising. However, I have a question: when a customer receives a confirmation email, they can click on the "Manage my booking" square. Fine. ...
Alysha Voigt
Microsoft
Dec 13, 2017Hi Henrik,
Could you elaborate on what you mean when you say that administrators can't see or change the email address? The person who owns/manages the specific Bookings calendar should be able to see and change that address for themselves.
Henrik Spanggaard
Dec 13, 2017Copper Contributor
Hi Alysha
I just now tried to send to the e-mail address that Bookings is using to send out confirmations, from an external e-mail address.
My mail bounces, I'm sorry to say.....:-( ( Recipient address rejected: Access denied)
Any idear when this also is resolved?
- Alysha VoigtDec 19, 2017
Microsoft
Hi Henrik,
The fix has been deployed, and it should reach you today. At your convenience, please do a test and let me know how it goes.
- Henrik SpanggaardDec 20, 2017Copper Contributor
Hi Alysha
When I send from an external e-mail address, the mail bounces. So the fix is not working....
When sending from XX@chisa.dk it is working.
- Alysha VoigtDec 20, 2017
Microsoft
I'm very sorry to hear that. I've alerted the person who made the fix attempt.
I want to let you know that I'll be away from work for the holidays, so this might be the last time you see a response from me until the first week of January. I'll point the rest of the team to this thread, in case anyone else will be around during that time and might have a better response.
I'm sorry we haven't been able to resolve this yet.
- Chris PeacockDec 13, 2017Copper ContributorI am UK Region.
What are you? It may be the update hasn't deployed across all regions yet- Henrik SpanggaardDec 13, 2017Copper Contributor
DK :-)