Forum Discussion
PlinioGatto
Nov 09, 2023Copper Contributor
How to allow multiple appointments to be created in the same time slot, for the same user
We need to overbook with Microsoft Bookings and a few months ago it was possible to create several appointments in the same time slot of the same user via the Bookings API.
In the past weeks we have noticed the behavior has changed: when we create two appointments in the same time slot for the same user but the second request returns the error "Staff not available" and it does not create the second appointment.
The API we are using is:
POST /solutions/bookingBusinesses/{id}/appointments
Is there a way to allow overbooking to create overlapping appointments for the same user?
- Babu_Alagarsamy
Microsoft
PlinioGatto are you using Bookings APIs with user-delegate or with application permissions?
- PlinioGattoCopper ContributorHi Babu_Alagarsamy, we are using Bookings APIs with application permissions.