Forum Discussion
gaganv
Dec 29, 2022Copper Contributor
Not Blocking Timeslots
I have a simple booking set-up - I offer 5 services of different time lengths via one staff. Everything worked perfectly until this week - the booking calendar has stopped blocking off already sc...
davisjr
Microsoft
Jan 04, 2023Can we confirm if each staff member assigned to the service has 'Events on your Outlook calendar affect avaikability' checked? If it's already checked, please try uncheck, save, check and save again.
- MaryW5Jan 04, 2023Copper ContributorI am sorry, but I don't know where that is could you screen shot or explain where I navigate to that option? Thank you.
- kmaplJan 04, 2023Copper ContributorUnder Staff you can edit for each person. That's where you will find the check box about outlook availability.
- PerElvis72Jan 04, 2023Copper ContributorI have tried unchecking and checking the "Events on your Outlook calendar affect availability" but all timeslots are still available.
I have also tried create a new service, but the same problem occurs for the new service. But:
The new service did not take existing events created by another Bookings service into account. That same timeslot was available for the new service. - kmaplJan 04, 2023Copper ContributorI've done that. Unchecked...save...checked it again and saved. It's still wonky.