Forum Discussion
Powerautomate - Bookings Triggers Failing - "The response is not in a JSON format."
I was very excited to see the new Powerautomate connectors for MS Bookings, however, they appear to be unusable as every run I tried failed with the error message "The response is not in a JSON format." Maybe I'm missing a step or workaround please let me know if this is the case.
Found something of a fix, try creating a new connection to Bookings within Power Automate, go into your flow with one of the Bookings triggers set, clock click on the 3 dots, then down the bottom '+Add new connection'. It'll get you to sign in again and now it works for me.
Was having the same issue: "The response is not in a JSON format." Tried a brand new booking page, had the correct STMP address, also tried cloning old booking pages (that still work), and tried cloning old PA flows (that still work) and can't get past this error.
Deleting my connections and re-adding worked for me.
- Im so disappointed- been waiting for MS Bookings triggers for ages and released as Premium only (which I do not have, only Business account). Presume no workaround or is it just in a Beta style format just now?
Vignesh_KailasMicrosoft
dagspot1976: Bookings connector should no longer show up as a premium connector. Can you check now?
Vignesh_Kailas - thank you - Bookings connector is now a standard connector
- Vignesh_KailasMaking this as a standard connector is the plan and we will be doing that shortly. Thanks for your patience !!
- Same issue
Maeve McCooey Having the exact same issue, smtp address I use is correct
- Vignesh_Kailas
Please check the Known issues and limitations section in this doc: https://docs.microsoft.com/en-us/connectors/microsoftbookings/#known-issues-and-limitations
Also check the FAQ section on the right way to get the SMTP address. If you are sure the steps you followed are correct, kindly contact support as that will help us collect the right information.
